Lugbay — the operating system for auto repair

From paper to precision

The shop still runs on registers and group chats. It doesn't have to.

Every disconnected tool is a place work slips through. Lugbay puts the whole job — quote, approval, parts, labor, payment — on one thread.

◇ The old way

Five tools, none of them talking

✕ Paper job cards that get lost between bays
✕ A spreadsheet for parts, another for pay
✕ Approvals chased over WhatsApp and phone
✕ Invoices retyped, reminders forgotten
✕ No idea today's numbers until month-end

◆ With Lugbay

One system, from check-in to paid

✓ Digital work orders the whole team sees live
✓ Parts, labor & payroll on the same ledger
✓ Customers approve estimates from their phone
✓ Invoice and reminders send themselves
✓ Today's revenue, live on the dashboard

Estimates & invoicing

From estimate to paid, without the back-and-forth.

Build a quote from your own parts and labor catalog, send it in a tap, and let the customer approve and pay — with their signature on record and their currency on the invoice.

Priced from your live catalog
Change a rate once — every estimate follows.
Approved & signed on their phone
The customer authorizes work from the portal.
Reminders that send themselves
Service due? The shop follows up automatically.

LUGBAY

Invoice #10428Sarah Jennings · Aug 12
2019 Porsche 911

Front brake pads & rotorsParts + 1.8h labor$642.00

Synthetic oil service0W-40 · filter$189.50

169-point inspectionDigital report sent$0.00

Total due$831.50

Paid in full · signed at pickup

Everything included

One system, every department.

Front desk, shop floor, your team and the books — every part of the shop, working together. No add-ons, no per-module pricing.

Front desk & customers

Online booking

Customers pick a service and time online, 24/7 — straight onto your calendar.

Front-desk check-in

Greet a car and a work order’s on the board before they sit down.

Customer portal

Approvals, live repair status and payments, right from their phone.

Chat — photos & video

One thread with each customer. They send photos and video; you reply with proof.

Marketing emails

Ready-made campaigns: service reminders, birthdays and win-backs.

On the shop floor

Work-order board

Every job from waiting to done on one live board — by bay and technician.

Job templates

Save your common jobs once, then fire one as an estimate or invoice in a click.

Estimates & invoices

Quote from your live catalog, get it approved and signed, then paid.

Digital inspections

169-point inspections with photo evidence and clear pass / fail results.

Technician portal

A phone-first app for the floor — their jobs, time on the car and parts requests.

Every vehicle on file

Full service history, mileage, plates and VINs — for every car you’ve touched.

Team & payroll

Time clock

Staff clock in and out from any phone, with breaks and live hours to the minute.

Shift schedule

Plan the week in a drag-and-drop rota, see coverage, then publish to the team.

Payroll & salary

Regular hours, overtime and pay totalled automatically — ready to export.

Run the business

Mission Control

Today’s revenue, active jobs and what’s overdue — live, the moment you sign in.

Reports & revenue

Revenue, profit margins, repeat rate and your best technicians at a glance.

Global search

Find any customer, vehicle, invoice or job — by name, phone, plate or VIN.

Fleet accounts

Bill whole fleets on one consolidated statement, with POs and net terms.

Multi-shop

Run many locations, see them together, and switch between shops in one tap.

White-label & currency

Your logo, colors and domain — priced in any country’s currency.

Every job, every bay,
every invoice — in one place.